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Employees are the first and last point of contact to our customers—from sales, to customer service, and packing and shipping. The way employees are treated here at WPS is a direct reflection of how our employees treat our customers. The idea behind WPS is that when a button on the router and a button on the device are pressed, both items pair automatically. This way, you don't have to do any technical configuration. If a device doesn't have a WPS button, the router can be set up with a PIN.

WPS is a Federal program that authorizes cellular communications service providers to prioritize calls over wireless networks. Participation in the WPS program is voluntary. Participating service providers typically deploy WPS in stages until service is available in most coverage areas and functionality has reached full operating capability.

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Authorized users dial *272 on a WPS enabled device to receive calling queue priority. WPS calls do not preempt calls in progress, but provide priority status over cellular communications networks.

To get priority status over the wireline communications network, you need to use the Government Emergency Telecommunications Service (GETS). WPS and GETS can be used in combination.

The WPS program is in effect all the time--it is not contingent on a major disaster or attack taking place.

Who Should Enroll?

You should enroll if your organization is a Federal, state, local, and tribal police department, fire department, public safety answering point or 9-1-1 call center, EMS entity, essential healthcare provider or any other organization that uses telecommunication services necessary for the public health, safety, and maintenance of law and order.

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Why Should I Sign Up?

If you rely on cellular communications services on a daily basis to perform critical national security and emergency preparedness functions, including those areas related to safety, maintenance of law and order, and public health, you need WPS. By dialing *272 on your WPS enabled device, your call receives a calling queue priority over regular calls, thereby greatly increasing the probability that your cellular call will get through the network, even with congestion.

This program can be extremely beneficial during a major disaster or attack in which the public telecommunications networks are congested by high call volumes and/or damage to the telecommunications infrastructure.

How Do I Enroll?

By filling out an application and providing a point of contact for your organization. In your application, you will need to certify that your mission meets national security and emergency preparedness requirements as set forth in the WPS program information. If your organization qualifies, the WPS Program Office will contact your cellular communications service provider and complete the process. WPS is an added feature to your phone; the software changes necessary are handled by the WPS Program Office. You do not need to do anything with your phone or take it to your cellular communications service provider.

What Does It Cost?

A one-time activation fee of $10, along with a monthly fee of $4.50, and charges of 75 cents per minute apply to WPS.

WPS Contacts & Support

Department of Homeland Security

  • Phone: 866-627-2255
  • Phone (DC Metro Area): 703-676-2255
  • Phone (24/7): 703-235-5080
  • Email: gets@hq.dhs.gov

Other Resources

FCC Contacts

Tim Perrier

  • Phone: 202-418-1190
  • Email: timothy.perrier@fcc.gov

FCC 24/7 Operations Center

  • Phone: 202-418-1122
  • Email: FCCOPS@fcc.gov
  • Fabrication

    WPS places very high importance on doing what we say we will, holding to a commitment and making a delivery date.

  • Construction

    WPS is a full-service general contractor with experienced project managers, field superintendents, and construction personnel.

  • Engineering / Project Management

    Our goal is a long term business relationship with our customers developed through service, integrity, and outstanding performance.

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WPS Industries is a multi-faceted contractor providing industrial services to a variety of customers across the country. WPS offers mechanical expertise and installation services with strengths in plate work, both alloy and mild steel. We feel the key to our success stems from our employees. In all facets of our business, many of our key employees have been with WPS for over 20 years.

Utilizing our unique abilities, WPS Industries will provide our business associates with EXCELLENCE by always doing what is right!

Some of the best fabrication I’ve ever seen. They go the extra mile, not just on your stuff, but on everyone’s. The work is just beautiful. Top of the line shop.” -Tom McMillen, Manager of Projects, Process Combustion Corporation

NEED SPARE PARTS?

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We offers spare part sales for all equipment that WPS provides.